FAQs and Troubleshooting


How do I reload the dispenser?


What refills do I need?

The Pacific Blue Ultra® Mini Automated Paper Towel Dispenser is compatible with Pacific Blue Ultra® 8” Recycled Paper Towels: Brown, 6-Roll Case (26495) and White 6-Roll Case (26490).
Shop compatible refills below.

What is my dispenser’s warranty?

GP PRO’s product warranty applies to defects in workmanship and materials under normal use with conforming Georgia-Pacific products.

Warranty by Brand:
  • enMotion®:Lifetime
  • Compact®:Lifetime
  • Pacific Blue Ultra®: 10 Year
  • SofPull®: 5 Year