FAQs and Troubleshooting


Have other technical questions regarding your dispenser?

This reference guide can likely answer them!

What refills do I need?

The Pacific Blue Ultra® 4-Roll Coreless High-Capacity Toilet Paper Dispenser is compatible with Pacific Blue Ultra® Coreless 2-Ply Toilet Paper (11728).
Shop compatible refills below.

What is my dispenser’s warranty?

GP PRO’s product warranty applies to defects in workmanship and materials under normal use with conforming Georgia-Pacific products.

Warranty by Brand:
  • enMotion®:Lifetime
  • Compact®:Lifetime
  • Pacific Blue Ultra®: 10 Year
  • SofPull®: 5 Year