FAQs and Troubleshooting

 

How do I reload the dispenser?

 

What refills do I need?

The enMotion® 8” Recessed Automated Touchless Paper Towel Dispenser is compatible with enMotion® 8” Paper Towel Rolls (89420), enMotion® 8” Recycled Paper Towel Rolls (89430,89440), and enMotion® 8” Premium Paper Towel Rolls (89410).
Shop compatible refills below.
 

What is my dispenser’s warranty?

GP PRO’s product warranty applies to defects in workmanship and materials under normal use with conforming Georgia-Pacific products.

Warranty by Brand:
  • enMotion®: Lifetime
  • Compact®: Lifetime
  • Pacific Blue Ultra®: 10 Year
  • SofPull®: 5 Year