Dixie Ultra® SmartStock® Tri-Tower Cutlery Station | Dispenser Support

How-To Tools | Refills & Dispenser Accessories | Troubleshooting and Warranty

DUSSTDSP3 | DUSSTDSP3MINI

In 6 informative chapters, this video shows you how Tri-Tower dispensers work and how to manage them for best results.

How-To FAQs

How do I choose the right cutlery refills?

Series-T cutlery refills for Tri-Tower come in multiple substrates—Polypropylene, Polystyrene and Compostable*—in the cutlery types you prefer: Forks, Teaspoons, Soup Spoons, Knifes and Sporks.

How many refills fit into one cutlery chamber?

Each dispenser has 3 cutlery chambers where dispenser-ready, 40-count cutlery refill packs can be easily inserted. Our tall Tri-Tower dispenser holds 3 refill packs per chamber, and Mini Tri-Tower holds 1 refill pack per chamber.

What are my dispenser placement options?

Tri-Tower dispensers always sit well on flat counter surfaces, with Mini Tri-Tower sized to fit beneath a standard 18” counter height. Dispensers can also be easily mounted on the wall or on a stand. See the Reference Guides above for details.

*Compostable in commercial composting facilities. Such facilities may not exist in your area.

25_1567802 Product Support Page Tri-Tower

Make a lasting impression with attractive dispenser inserts. Choose from colorful stock designs or customize your own.

You’ve got great options for both material substrates (Polypropylene, Polystyrene, Compostable) and types of utensils.

From dispenser tables to wall-mounting brackets, these accessories can save counterspace and make it easier for customers.

Our GPXpress® Platform includes Visual Remote Assistance, a highly efficient communication tool that allows our service agents to troubleshoot any product issue via your cell phone in real time. Simply call 1-866-435-5647.

Rest easy knowing that your product’s warranty is already in effect. Our warranties apply to defects in workmanship and materials under normal use with conforming Georgia-Pacific products.

enMotion®: Lifetime
Compact®: Lifetime
Pacific Blue Ultra®: 10 Year
SofPull®: 5 Year
Dixie Ultra® SmartStock®: 5 Year

Registering your SmartStock® Tri-Tower product is all about facilitating better service faster. It helps our GPXpress® Platform team go directly to your account should you ever require assistance with dispenser questions, troubleshooting or other needs.

Contact the GPXpress® Platform Support Team