FAQs and Troubleshooting


How do I reload the dispenser?


What refills do I need?

The Compact® 2-Roll Vertical Coreless High-Capacity Toilet Paper Dispenser is compatible with Compact® Coreless 1-Ply Recycled Paper (19374), Compact® Coreless 2-Ply Recycled Paper (19375, 19378), and Angel Soft Professional Series® Compact® Coreless Premium 2-Ply Paper (19371, 19372).
Shop compatible refills below.

What is my dispenser’s warranty?

GP PRO’s product warranty applies to defects in workmanship and materials under normal use with conforming Georgia-Pacific products.

Warranty by Brand:
  • enMotion®:Lifetime
  • Compact®:Lifetime
  • Pacific Blue Ultra®: 10 Year
  • SofPull®: 5 Year