GP PRO Dispenser Support

You’ve reached the help and resources page for your Pacific Blue Ultra® dispensers.
ITEM ID 53590
Pacific Blue Ultra® Automated Touchless Soap & Sanitizer Dispenser

FAQs and Troubleshooting


How do I reload the dispenser?

Check out this resource for step-by-step instructions.

What refills do I need?

The Pacific Blue Ultra® Automated Touchless Soap & Sanitizer Dispenser is compatible with Pacific Blue Ultra® Foam Sanitizer (43337), Foam Hand Soap (43716), and Antimicrobial Foam Soap(43822).
Shop compatible refills below.

What is my dispenser’s warranty?

GP PRO’s product warranty applies to defects in workmanship and materials under normal use with conforming Georgia-Pacific products.

Warranty by Brand:
  • enMotion®:Lifetime
  • Compact®:Lifetime
  • Pacific Blue Ultra®: 10 Year
  • SofPull®: 5 Year

Register Your Product

Registering provides easy access to GPPRO customer support through our GPXpress® platform to ensure you have the best experience with your dispenser.

It also allows you to receive maintenance tips, product information, and other helpful information regarding your dispenser.
Have More Questions?
Contact the GPXpress® Platform Support Team