Georgia-Pacific | Professional

enMotion® Automated Towel Dispenser

DISPENSER TROUBLESHOOTING

PROBLEM
Your new dispenser was just installed and the sensor light keeps blinking.

SOLUTION
  1. Reach up into dispenser where the paper towel feeds out. You will feel the metal tear bar with serrated edge.
  2. Pull metal bar towards you. You should hear a click.
  3. This should reset the dispenser and light should stop blinking.

If these steps do not resolve your problem, check out our other Solutions below. If you still cannot resolve the problem, call 1-866-HELLO GP (435-5647) or contact us via e-mail.

Related Solutions

The dispenser is new and does not dispense towels.

When you move your hand over the electronic eye sensor, there is no motor or dispenser operation.

enMotion® dispensers are offered via a lease agreement through an authorized distributor.