Georgia-Pacific | Professional

enMotion® Automated Towel Dispenser

DISPENSER TROUBLESHOOTING

PROBLEM
The dispenser is not automatically dispensing towels, but manual feed works.

SOLUTION
  • Make sure metal clip/trigger located underneath the manual feed button is bent so that it makes contact with the cover when the cover is closed.
  • Check sensor range switch (see Adjusting Dispenser Settings). Try moving the switch to a higher setting.

If these steps do not resolve your problem, check out our other Solutions below. If you still cannot resolve the problem, call 1-866-HELLO GP (435-5647) or contact us via e-mail.

Related Solutions

The dispenser is new and does not dispense towels.

The dispenser was just installed and the sensor light keeps blinking.

When you move your hand over the electronic eye sensor, there is no motor or dispenser operation.

The low battery light is on.

The batteries in my dispenser keep draining fairly quickly.

enMotion® dispensers are offered via a lease agreement through an authorized distributor.