Georgia-Pacific | Professional

enMotion® Recessed Automated Towel Dispenser

DISPENSER TROUBLESHOOTING

PROBLEM
The dispenser runs slowly, and the Low Battery light is flashing.

SOLUTION
  • Check battery orientation. If not loaded correctly, the dispenser can receive less than 6 volts required.
  • Batteries may require replacement.
  • Paper path may be obstructed. Clear obstruction.

If these steps do not resolve your problem, check out our other Solutions below. If you still cannot resolve the problem, call 1-866-HELLO GP (435-5647) or contact us via e-mail.

Related Solutions

The dispenser was just installed and the sensor light keeps blinking.

When you move your hand over the electronic eye sensor, there is no motor or dispenser operation.

The low battery light is on.

The batteries in my dispenser keep draining fairly quickly.

enMotion® dispensers are offered via a lease agreement through an authorized distributor.