Georgia-Pacific | Professional

enMotion® Recessed Automated Towel Dispenser

DISPENSER TROUBLESHOOTING

PROBLEM
The detection range is too short.

SOLUTION
  • Check sensitivity (SENS) setting. If longer range is desired, slide switch to next setting to the right. The left setting is approximately 1", the center setting is approximately 2", and the right setting is approximately 3". The setting is factory set to center.

If these steps do not resolve your problem, check out our other Solutions below. If you still cannot resolve the problem, call 1-866-HELLO GP (435-5647) or contact us via e-mail.

Related Solutions

The paper length is too short.

You have to touch the sensor on the front of the dispenser to get a towel to dispense.

The dispenser automatically dispenses towels without any hand motion.

The dispenser automatically dispenses towels with very limited hand motion.

enMotion® dispensers are offered via a lease agreement through an authorized distributor.