Georgia-Pacific | Professional

enMotion® Recessed Automated Towel Dispenser

DISPENSER TROUBLESHOOTING

PROBLEM
The paper bunches up on every dispense, because it pulls to the left or to the right.

SOLUTION
  • One of the springs holding the pinch roller to the drive roller may have come loose. If the drive roller only makes contact with the pinch roller on one side of the dispenser, you will need a new dispenser.

If these steps do not resolve your problem, check out our other Solutions below. If you still cannot resolve the problem, call 1-866-HELLO GP (435-5647) or contact us via e-mail.

Related Solutions

The dispenser does not dispense paper correctly.

enMotion® dispensers are offered via a lease agreement through an authorized distributor.