Georgia-Pacific | Professional

enMotion® Recessed Automated Towel Dispenser

DISPENSER TROUBLESHOOTING

PROBLEM
The Fault Mode light is on, and the dispenser does not function.

SOLUTION
  • The Fault Mode light indicates that the dispenser has experience failure.
    • Make sure that the paper roll rotates freely.
    • Clear any paper path obstruction and unload and reinstall batteries.
    • The batteries may require replacement.

If these steps do not resolve your problem, check out our other Solutions below. If you still cannot resolve the problem, call 1-866-HELLO GP (435-5647) or contact us via e-mail.

Related Solutions

The dispenser was just installed and the sensor light keeps blinking.

The Dispensing Mode light is off, and the dispenser does not function.

The low battery light is on.

enMotion® dispensers are offered via a lease agreement through an authorized distributor.