Georgia-Pacific | Professional

enMotion® Recessed Automated Towel Dispenser

DISPENSER TROUBLESHOOTING

PROBLEM
The cover does not lock.

SOLUTION
  • Make sure lock is not damaged. Metal lock catch should be in contact with fixed plastic catch. Lock may need replacement.
  • Make sure cover is not damaged. Check hinges for breakage.
  • Make sure cover lock aligns with lock catch on back. Slight adjustments can be made to the cover to improve alignment. Cover may need replacement.

If these steps do not resolve your problem, check out our other Solutions below. If you still cannot resolve the problem, call 1-866-HELLO GP (435-5647) or contact us via e-mail.

Related Solutions

Basic dispenser troubleshooting.

enMotion® dispensers are offered via a lease agreement through an authorized distributor.